Privacy Policy

Introduction

The Parenting Anxious Children website, managed by Katrina Batey, serves as the data controller responsible for handling your personal data. This Privacy Policy provides a comprehensive explanation of how your personal information is collected, processed, and safeguarded, as well as the reasons behind data collection, to comply with UK GDPR laws. Please take the time to read this Privacy Policy thoroughly before using the Parenting Anxious Children website.

I am dedicated to protecting your personal data, ensuring its confidentiality and security at all times.

Data controller information

What Information Do I Collect? In Short:

I collect personal data that you voluntarily provide.

I gather personal information that you willingly share when you express interest in my services, take part in activities on my website, or communicate with me in any other way.

Personal Information Provided by You

The personal data collected varies based on your interactions with my website and the services you choose to use. This may include, but is not limited to:

● Names
● Phone numbers
● Email addresses
● Details about your children, including their names and ages

Please make sure that any personal information you provide is accurate, complete, and truthful, and promptly update me regarding any changes.

Handling of Sensitive Information In Short:

During our sessions, I take confidential notes about you and your family, which are securely stored.

I acknowledge the importance of maintaining the privacy and confidentiality of the sensitive information shared throughout coaching and consultation sessions. Such data may encompass details related to your child’s mental and emotional well-being, family dynamics, personal experiences, and other sensitive topics.

Collection and Use

Sensitive information is collected solely for the purpose of delivering personalized coaching and support. I only collect information that is directly relevant and necessary for the coaching process.

Confidentiality and Protection

All sensitive information gathered during coaching sessions is treated with the utmost confidentiality and will not be shared with third parties without your explicit consent, unless required by law (for example, if there is a duty to report harm or risk of harm). To protect your data, I implement secure storage solutions and restrict access to any session notes or records.

Your Rights

You have the right to request access to, correction of, or deletion of your personal and sensitive information at any time. Please feel free to contact me if you have any questions or concerns about how your information is managed, by emailing katrina@parentinganxiouschildren.co.uk

Automatically Collected Information In Short:

Certain technical information, such as your IP address or device details, is collected automatically when you visit my website.

Upon visiting or navigating the website, some data is automatically collected, though it does not directly reveal your identity (such as your name or contact details). This data may include:

● IP address
● Browser and device characteristics
● Operating system
● Language preferences
● Referring URLs
● Device name
● Geographical location
● Usage patterns on my website

The primary purpose of collecting this information is to maintain the website’s security and functionality, as well as for internal analytics and reporting.

Why Do I Process Your Data?

My primary focus is to ensure the security of customer data. I process only the minimal amount of user data needed to operate and maintain the website effectively. Automatically collected information is used solely for identifying potential misuse and gathering statistical insights on website usage. Such data is not consolidated in a way that would personally identify individual users.

You may visit my website without disclosing your identity or sharing personal details. However, certain features may require you to provide personal data, such as subscribing to newsletters or completing forms. If you opt not to provide personal data, some features—like receiving updates or contacting me through the website—may not be available. For assistance or clarification on required information, please reach out to me at katrina@parentinganxiouschildren.co.uk.

Your Data Rights

You are entitled to the following rights regarding your personal information:

Right to Access: Request a copy of the personal data I hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal data under specific conditions.
Right to Restrict Processing: Request limitations on the processing of your data in certain circumstances.
Right to Object to Processing: Object to the processing of your personal data when a legitimate interest is the legal basis.
Right to Data Portability: Request the transfer of your personal data to another organization or directly to you under specified conditions.
Right to Withdraw Consent: Withdraw consent at any time if data processing is based on your consent. This does not affect the legality of processing prior to withdrawal.
Right to Complain: File a complaint with a supervisory authority if you feel your data protection rights have been violated.

To exercise any of these rights, contact me using the details provided in this policy. I will respond within the legally required timeframe.

Links to Third-Party Websites

My website may contain links to external sites not operated by me. I am not responsible for the privacy practices of these third-party sites, and I recommend reviewing their privacy policies before submitting any personal data.

Information Security

I take proactive measures to protect your data by storing it securely on controlled servers with safeguards against unauthorized access, use, or disclosure. Despite maintaining robust administrative, technical, and physical security measures, it is important to acknowledge that no internet transmission or wireless network can be guaranteed as 100% secure.

Legal Disclosure

I may disclose collected information when required by law or when I believe it is necessary to protect my rights, ensure the safety of users or others, investigate fraudulent activities, or respond to legal inquiries or government requests.

Changes to this privacy policy

Users will be informed of changes to this privacy policy via a pop-up on the website.